Alert customers via SMS, MMS or social chat apps and give them an opportunity to engage by replying or calling back.
Mobile messaging can improve customer acquisition, service, and retention, increase revenue and loyalty, and reduce costs. Engage your customers better through the power and reach of SAP Digital Interconnect’s messaging services.
Reach all your customers worldwide via a single API and enjoy uninterrupted service at the scale you need. With more direct operator connections than any other messaging provider, Infobip’s private cloud-based carrier grade network guarantees superior performance and reliability. Especially for mission critical use cases.
Your application sends messages via a customized flow to remind customers of upcoming events (such as an appointment or delivery). Messages can be personalized and scheduled for delivery according to your business logic. And with built-in failover, messages can be delivered to another channel in case the initial message doesn’t reach the customer.
You can ask your customers to confirm receipt of a notification or reschedule an event by replying to the message, clicking on a link, or by calling back.
You can route message replies to your application for interpretation and processing. If you want to enable callbacks, you can use a simple IVR application to capture input or route calls.
That’s great news! Let’s start from the ground up. We definitely have some tips that can guide you into effective marketing.
Add a simple Interactive Voice Response (IVR) script to your existing applications.
Connect your users via text message privately.
Track call metadata for lead generation and marketing campaigns.
Two way SMS Services are numbers or mobile numbers that are significantly shorter than regular mobile numbers where as the long code is just a GSM number.
Our APIs are fast, simple and designed to provide an effective method of integrating websites and software for both SMS Push (MT) and PULL (MO) with our SMART SMS platform. SMART SMS Gateway supports XML API /HTTP/HTTPs and SOAP API.